Principal Research Consultant at Human Constellation, Dr Faye Miller is an internationally recognized and experienced researcher and published author.
Dr Miller leads and collaborates on both academic and industry research projects and publishes in the areas of social technology, information experience, knowledge mobilization and transdisciplinary research methods.
Dr Miller has considerable expertise in qualitative research methods, particularly grounded theory, ethnography and narrative analysis. She has long been interested in understanding the role of knowledge in social-ecological systems. After experiencing and surviving a series of geological disasters in her youth, she began writing nonfiction and fiction about the importance of human relations and socio-cultural dimensions of sustainability.
During her PhD at Queensland University of Technology completed in 2014, Dr Miller developed a transdisciplinary knowledge ecosystems model for research innovation.
Her peer reviewed research -books, journal articles and creative works- have impacted through high citations and applications across areas such as higher education, information science, knowledge management, software engineering, internet communication, mental health and wellbeing, social policy and career development. She has led and partnered on many projects with multiple universities and organizations including Reddit, Twitter, CSIRO, International Documentary Association, the Australian National University and Harvard University.
Her latest book is Producing Shared Understanding for Digital and Social Innovation (Palgrave Macmillan, 2020).
Current research interests and projects
- Livestreaming therapy experiences on Reddit’s Public Access Network (r/pan)
- Fusion skills development for future careers
- Career development for knowledge brokers at the interface of research, policy and practice
- Knowledge brokering in the area of social technology for mental health, wellbeing, social sustainability and regeneration.
Dr Faye Miller offers research consulting services in the following areas.
Rates negotiable, please email faye(at)humanconstellation.org to inquire.
User experience research methods
Areas of expertise (for digital products and services research):
Ethnography
Constructivist Grounded Theory
Conversation Analysis
Dialogue Mapping
Narrative Analysis
Content Analysis
Literature Reviews
Market Research
Feasibility Studies
Transdisciplinary and arts-based research
Areas of expertise:
Systems Thinking
Moment Analysis
Navigating Paradoxes
Boundary Objects
Bridging Concepts
Policy research
Areas of expertise:
Career Development / Human Resource Development
Social Sustainability / Regeneration
Knowledge Management
Information Society
Digital Social Innovation
Higher Education
Vocational Education and Training
Research Training
Mental Health
Social Inclusion
Identity and Cultural Development