Principal Research Consultant at Human Constellation, Dr Faye Miller is an internationally recognized and experienced researcher, specialist editor, speaker and published author.
Dr Miller leads and collaborates on both academic and industry research projects at the intersections of social and ethical aspects of science and technology, information experience, social sustainability and regeneration, mental health, knowledge management and transdisciplinary research methods.
Dr Miller has considerable expertise in qualitative research methods, particularly grounded theory, digital ethnography and narrative analysis. She has a long-held personal interest in understanding the role of knowledge in social-ecological systems. After experiencing and surviving a series of geological disasters in her youth, she began writing nonfiction and fiction about the importance of human relations and socio-cultural dimensions of sustainability.
During her PhD at Queensland University of Technology completed in 2014, Dr Miller developed a transdisciplinary knowledge ecosystems model for research innovation.
Her peer-reviewed research—books, journal articles, media and creative works—have impacted through high citations and applications across areas such as higher education, information science, knowledge management, software engineering, internet communication, mental health and wellbeing, social policy and career development. She has led and partnered on many projects with multiple universities and organizations including Reddit, Twitter, CSIRO, International Documentary Association, the Australian National University and Harvard University.
Her latest book is Producing Shared Understanding for Digital and Social Innovation (Palgrave Macmillan, 2020).
Current research interests and projects
- Livestreaming therapy experiences on Reddit’s Public Access Network (r/pan)
- Fusion skills development for future careers
- Career development for knowledge brokers at the interface of research, policy and practice
- Knowledge brokering in the area of social / ethical technology for mental health, wellbeing, social sustainability and regeneration.
Dr Faye Miller offers research consulting services in the following areas.
Rates negotiable, please email faye(at)humanconstellation.org to inquire.
User experience research methods
Areas of expertise (for digital products and services research):
Digital Ethnography
Constructivist Grounded Theory
Conversation Analysis
Dialogue Mapping
Narrative Analysis
Content Analysis
Literature Reviews
Market Research
Feasibility Studies
Policy research
Areas of expertise:
Science and Technology Ethics (including Open Science)
Social Sustainability / Regeneration
Mental Health
Social Inclusion
Identity and Cultural Development
Knowledge Management
Information Society
Digital Social Innovation
Higher Education
Career Development / Human Resource Development
Vocational Education and Training
Research Training
Transdisciplinary and arts-based research
Areas of expertise:
Systems Thinking (including Complex Adaptive Systems)
Shared Understanding
Moment Analysis
Navigating Paradoxes
Boundary Objects
Bridging Concepts